Skip to main content
MakeYourMusicMakeYourMusic

Support

Last updated: July 23, 2026

Need help with MakeYourMusic? This page covers how to reach us, delete your account, report content, and manage billing. For legal terms and data practices, see the links below.

Contact support

Email us at support@makeyourmusic.app. Include your account email or username, the device or platform you're using (web, iOS, Android), and a short description of the issue. We aim to reply within a few business days.

Account deletion

You can permanently delete your MakeYourMusic account at any time:

  1. Sign in on the website or in the app.
  2. Open Settings.
  3. Choose Delete account (or the equivalent danger-zone action) and confirm with your password when prompted.

Deletion removes your profile, playlists, likes, follows, comments, and uploaded content. Some records (for example payment receipts, tax records, or abuse logs) may be retained longer where required by law. If you cannot access your account, email privacy@makeyourmusic.app from the address linked to the account and request deletion.

Report content

MakeYourMusic hosts user-generated and AI-generated music, clips, and videos. If you see content that violates our rules:

  • In product: open the track, clip, or music video and use the Report control when available. Reports are reviewed by our team.
  • Copyright infringement: file a claim at /takedown or email copyright@makeyourmusic.app.
  • Unauthorized voice clones: use the takedown flow above or contact support with the track URL and evidence.

Acceptable-use rules and removals are described in our Terms of Service.

Billing & subscriptions (iOS)

On the MakeYourMusic iOS app, subscriptions, credits, and marketplace purchases for digital goods are managed on the web, not through Apple In-App Purchase. To change or cancel a plan, or to complete a purchase:

  1. Open Pricing (or the purchase flow) in a browser at makeyourmusic.up.railway.app while signed in with the same account.
  2. Manage your plan, payment method, or invoices there. Payments are processed by Stripe; we do not store full card numbers.

If a charge looks wrong or you need a receipt, email support@makeyourmusic.app with the account email and approximate date of the charge.

Privacy

How we collect, use, and protect personal data is explained in our Privacy Policy. Cookie use is covered in the Cookie Policy. For access, correction, or deletion requests, contact privacy@makeyourmusic.app.

Useful links

Support | MakeYourMusic